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All of our Glass Drinking Straws have a lifetime guarantee on them. We make them with super durable borosilicate glass, which is shatterproof and dishwasher safe. However, we realize that sometimes they may break, chip, or crack. In the event that this happens, we will happily replace your straw.
If you order a replacement, we will send you a free glass straw – the only thing you’ll need to pay for is shipping and handling. We’ll need you to fill out the form below to send us the required information so we can get things processing.
If the straw had a custom accent of some kind and you want that re-applied, there is a fee depending on the accent. Be sure to let us know if you want the re-applied.
Thank you for contacting us and going plastic straw free!
Want to see how durable our straws really are?
Check out what happens when glass meets concrete!
Most importantly, please take a picture of your broken straw. Email that picture to RISSA@DrinkingStraws.Glass. We need the picture in order to process your replacement. Here’s some things to keep in mind:
Measure your glass straws’ length so we can be sure to send you the correct size.
Note the diameter of your straw; Lil Sipper is 7mm, Classic is 9.5mm, Smoothie is 12mm, Bubble Tea/Boba is 16mm wide.
Then please fill out the form. →
This is all the information we will need to process your order. Once we have all your information we will send you a link so you can pay for shipping and handling. Then we’ll get to work recreating your straw!