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FAQ's

Glass Drinking Straws are a relatively new concept and we’re sure you have quite a few questions! Take a little time to look through these frequently asked questions and if you’re still scratching your head then feel free to contact us.

Are glass straws safe?

We get this question A LOT! It’s normal to hear glass and think breakable! While any glass is ultimately breakable our annealed (strengthened) borosilicate glass, a synthesis of silica and boron trioxide, is the strongest glass available, and is produced to top industry standards in order to ensure years and years of use. We are so sure that our straws can hold up to daily use and travel that we send them off with a lifetime guarantee! We also have stringently inspect each straw for any sort of defect that could be potentially dangerous.

I've seen reusable straws made from other materials. Why should I go for glass?

It’s true that reusable straws are available in other materials including metal and different qualities of glass. One downside to metal straws is that they conduct temperature so if you’re drinking something cold your straw will get cold… and the same goes for hot! They can also leave your taste buds with a lingering metallic taste which isn’t exactly savory. You may have also seen colored glass straws on the market, we recommend that you are careful with these products as the elements that create the color in them can leach into your drinks and be harmful to your health.

How do I clean my glass straws?

All of our straws are dishwasher safe. They are all sold with a cleaning brush included. Our clear glass design allows you to see if there is any residual gunk being left behind. Cleaning them is easy to do but if it’s not something you want to do between beverages consider getting two or three!

What happens if my straw breaks?

No problem! If it breaks simply send us a picture and we will send you a new one! You just pay S&H and for an additional accent if you want one! If you need a replacement, fill out the form here.

Our straws are STURDY but we always always recommend purchasing a handmade, organic cotton carrying case to keep your straw safe and easily accessible. IF you lose your straw? We can sell you a new one 🙂.

I have a reusable cup I'd like to use with my straw. Will it fit?

We offer a few sizes of diameter and length in our straws. To decide which size will fit your cup:

First, measure the diameter (the width across) of the opening your straw will need to fit through.

Then, measure the height of your cup to determine which length of straw will be ideal for you!

Can I use a glass straw for thick beverages like smoothies?

Grab our 12mm or 16mm diameter straws which will get all that healthy goodness from your cup to your mouth! We have straws that are wide enough for milkshakes, smoothies, and even Boba tea.

How can I use less single-use plastic in my everyday life?

Are you always on the road? The majority of single use plastic waste is generated with take out and to-go options. If you find yourself getting plastic straws when you’re out and about we recommend getting a straw for home and one or two for the car! Having at least two car straws is a wise idea so you don’t get stuck with a dirty one! Integrating healthier habits into your life will take a little time and effort so by making sure you’re covered ahead of time the switch will be fast and easy!

Because each of our straws include a cleaning brush it’s easy to keep a straw at work clean and ready to us! Stamping single use plastic our of your life is easy if you are prepared and well equipped for the switch! Are there other places you spend a lot of time that would be wise to keep stocked with a glass straw? Maybe one to keep in your gym bag for those post-workout protein smoothies?

Are glass straws safe for kids?

How many people in your family are slurping up their drinks? Don’t leave anyone out! Our straws are safe for children of all ages and we know they’ll love having their own personal straw as well as creating a strong eco-awareness from a young age! We have family starter packs available as well as carrying cases that can accommodate multiple straws so that even when you’re on the road your family will be able to stay away from single use plastics.

How are your straws unique?

We handcraft our super-durable straws with a variety of fun accents and custom etchings to choose from! Our three accents that are available on any of our straws are three simple dots, our spiral wrap, and our double spiral design.

We also offer more detailed accents ranging from sea turtles to whale tails! Check out our accented straws and engraved straws, or have something custom made just for you!

How do your sizes work?

We make our straws in a few lengths and diameters, and offer both straight and curved straws. Generally, a 6.25″ straw is considered cocktail size while 8″ is a standard length. Here’s a little breakdown:

The Lil’ Sipper:

Our narrowest in diameter at 7mm, the Lil’ Sipper comes in four different lengths (6.25″, 8″, 9″, 10″). This is also the diameter that works great for Starbucks cups.

The Standard:

If your cup has a straw opening with a diameter between 9.5mm and 11.9mm or if you’re currently using a “standard tumbler” cup, or a Pioneer Woman tumbler cup, then our Standard size should do the trick. It has a diameter of 9.5 mm and comes in three different lengths (6.25″, 8″, 10”).

The Smoothie Straw:

If your cup’s straw opening is between 12mm and 15.9mm then you’ll want to pick up our Smoothie Straw. Our smoothie size has a diameter of 12mm and comes in three different lengths (6.25″, 8″, 10″).

The Boba Straw:

If you are a Boba or Bubble tea lover or your cup’s straw opening has a diameter of 16mm or larger then you’ll want to get our Boba straw which are available in two different lengths (8″, 10″).

Curved Straws:

Our Curved Straw collection is available in our Standard 9.5mm diameter and our Smoothie 12mm diameters. Either diameter is available in three lengths (6.25″, 8″, 10″).

Still Have A Question?

Contact us any time for more information. We're here to help!
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